City Mac Apple Specialist Sales Service
Jim,I want to thank you for the great service I received upon returning to exchange my MacBook Air on Tuesday. Matt knew all about the situation and got me in and out without any issue. He apologized for any inconvenience and thanked me for my loyalty to your store.This was truly a great display of how to run a small business, and I will be sure to tell everyone I know who is looking to purchase a computer about my wonderful experience at CityMac in Asheville. You guys went above and beyond the normal standard of service, and I am very grateful for it. You have a customer for life.Thank you!
— Geoff Fe
I want to thank the young gentleman who helped me pick out a Speck iPad 3 FIT FOLIO folder for my iPad.
I wasn’t able to try it on my iPad 2 until I returned home this weekend, and it fits like a glove.
Have faith in your ability to sell a customer the right product, because you did an excellent job in working with me and fitting me with the right solution.
— John W.
I had a computer problem last week and was helped by one of your employees, Kane Jackson. Kane easily solved my problem (easy for him) and provided excellent customer service. He was helpful, encouraging, forthright, pleasant, patient and thorough. Notably, I appreciated how respectful and understanding he was to this older and non-tech savvy customer. I’m glad to have discovered City MAC. In my opinion, Kane is an asset to City MAC and deserves to be acknowledged for his good work.
— Marilyn Lalor
— Joe DeGennaro
“I would like to express my gratitude to your staff in transitioning my Dell Notebook to my new Apple MacBook Pro. Ahamed was extremely helpful and very knowledgeable. I also appreciated the insights, tips and customer service provided by Sean, Brett, Keoshi and Will – everyone went beyond what I would have expected.
I thoroughly enjoyed dealing with everyone and buying my first MacBook and iPad from your store. I will definitely recommend your store and will come visit when I am back in Asheville.”
— Kathleen Murphy
“The class on iMac with Shawn was excellent! It was organized, systematic, clearly articulated, had good examples, and good illustrations. It was easy to ask questions and the answers to the questions were good. I believe with classes of this caliber, you will have more sales, more customers, and more happy people.”
— Kathy Drown
“I would like to commend Mr. Travis Smith at CityMac for his attitude and personal attention. As a result of his repair service on my iMac, I purchased a new iMac.
The new and old iMacs are up and running, and the new one is a great addition to my office here. Please convey my personal regards to Mr. Smith, and I look forward to utilizing your organization for my services and to also purchase an iPad in the near future.”
— Jack T. Chandler
“Dear CityMac and all the people who were involved in healing my computer, I was so worried about my computer because it wasn’t working and I thought it was going to cost a bunch of money to get it fixed and then I came in yesterday and it was all fixed up good as new and beautiful and you even cleaned it and everything and the whole cost was magically covered somehow and I’m just so grateful I want to hug you all. Thank you so much!”