Service
CityMac is your Apple Authorized Service Provider.
With over 30 years combined experience, our Apple certified staff is available to take care of all your service needs. We provide Apple Care warranty repair on Apple Mac computers & out-of-warranty repair on Apple Mac computers, iPods, & iPhones. Have questions about repair, maintenance, or upgrading your Apple hardware? Please contact us!
Diagnostic Fees:
- Computer diagnosis and upgrade recommendations are FREE!
- General Diagnostics (1-2 business days)
Service rates:
- Standard Non-Warranty: $90/hr. (Industry Standard Rate)
- Preferred Non-Warranty: $60/hr. (Any Computer purchased from CityMac)
- Minimum $45 charge for all non-warranty repairs.
Service Turn-around time:
- Warranty repair (1-3 business days pending parts availability)
- Out of warranty repair (2-4 business days pending parts availability)
On-Site Service
- Standard: $90/hr. (Hourly rate begins when Technician leave store)
- Preferred rate: $60/hr. (Any Computer purchased from CityMac)
Data Transfer Services
- Mac-to-Mac: FREE (Any Computer purchased from CityMac )
- Mac-to-Mac: $45.00 flat-rate (Any Computer purchased elsewhere)
- PC-to-Mac: $90.00 flat-rate fee
- Non-functional Mac-to-Mac Laptop: $67.50 (Requires Hard drive be removed from non-functional machine)
- Non-functional Mac-to-Mac Desktop: $90.00 (Requires Hard drive be removed from non-functional machine)
Data Recovery Services
- Simple recovery: $45 (Non-removal of Hard drive)
- Extensive recovery: $90-135.00 (Hard drive removal required)
- Data Backup: $45.00 (Information will be stored on CityMac server for 30-days)




